With Briq your guests can book online their scheduled group and multi-activity outing. On top, they can add an extra round of their activity or add different activities, plus food, drinks or other requirements. All this is arranged in one flawless single booking. With Briq, you can increase 30% of your bookings in number and value.
Personalized guest experiences
Saves everyone’s time, so employees can focus on serving the customer better. A full outing, the way they want it, in one single booking. In 2020, consumers do not want to have the same experience as everyone else. As research shows, 85% of customers across all age groups said that customized experiences are far more appealing than one-size-fits-all solutions.
Be on every device
100% guest convenience. 82% of all travel bookings in 2018 were made online via a mobile and more than 50% of the bookers, book an activity within 72 hours of the activity date.It is estimated that by the end of 2021, 73% of e-commerce sales will take place on a mobile device. The arrival of 5G will only reinforce this. Therefore, it is more important than ever to have a mobile responsive website.
Online bookings always available
Be where your guest is. Let him book when he wants, not only when you’re open. More than 40% of all guests book outside opening hours. Being out there 24/7 will help you accumulate worldwide visitors, plan for staffing, and with Briq, you can lead up to 50% growth in Average Order Value in 12 months time.
Up-sell & Cross-sell
More online bookings with a higher value. That means - more revenue! Our current customers show an average online order value of $150. Due to a dynamic competitive landscape in leisure, more companies look for ways to stand out - or to save money. The benefits of clustering businesses and activities reinforce each other and spread risk within the operation.
Easy online payment
Paid online in advance
Close deals fast and easy. Save time and front-desk efforts. research shows that more than 50% of both Millennials and Gen Z shoppers would be more likely to buy with a brand that has financing options, such as “Buy Now, Pay Later”’. Your customers are highly likely to complete the purchase once they have made it to the checkout, which is why you do not want to lose them at that point.
Onboarding process If you're just getting started, our Customer Success team will guide you all the way and provide you with helpful information.
Ongoing expert support Once you have Briq, you will be provided regular updates and training material to enhance your services to your customer. you can reach out to our Support team whenever you need any help.
Email confirmations/notifications Send email confirmations to your guests with all they need to know regarding their booking, and if you're not fully into our standard templates, you can create your own.
All-device friendly Briq offers a fully responsive booking system from any kind of device; desktop, tablet or mobile.
Upselling & cross-selling Offer more than just activities and increase your Average Order Value. Allow your guests to add more rounds of their activity or let them select add-ons to their experience!
Localized payment providers With Briq and a payment gateway (iDeal, Creditcard, BanContact), your payments will be fast, secure, and simple.
Offer customed deals Create best-seller deals or deals based on seasonality.
Choice of Payment Your guests decide how they want to pay, based on their needs. They have the option of paying on site or paying online.
Large group requests When customers want to book online a large group event, Briq will identify it as a request. You will receive their contact details so you can follow up with your customer and plan their day out.
Field filters Define your fields and make it easy for your guests to find the best deal, day and time. Plus, allow them to filter on their budget!
Operational grip through exports Review overall information in more than 12 different exports. These exports give you all the information you need, in one place.
Create inventory Create attractive products and resources for customers. Add capacity, prices and stock for complete optimization.
CRM Email customization Send emails with a personalized feel to your guests.
Smart scheduler: No employee needed! Briq's smart algorithm makes it possible to arrange all activities selected in a perfectly coordinated schedule. The best part is that your capacities are flawlessly optimized.
Capacity optimization Flawlessly planned activities in timeslots. All groups have a spot.
Opening hours management Let your customers know when your venue is open and avoid mistaken bookings when your business is not operating. Mark in dates that the venue will be closed and your shop will display booking availability only when available.
Multiple overviews You'll have clear visibility on bookings, customers, payments, venue management, etc. These are the overviews you'll have access to: - Planboard (Venue Management Overview) - Booking Overview - Customers Overview - Payments Overview - Worklists (Operational Overview)
Grant multiple user permissions To meet your needs, you can grant 3 different user permissions levels. For example, Admin level, Employee level and Read Only. Let them access just the information they need.
Ecommerce tools and online marketing Get to know your customers and serve them better. Track and reach your audience, analyze your data and grow from there.
Book in advance Briq gives you options to set the timeframe to book in advance.
Taking leisure businesses from all over the world towards success.
Briq enables its customers to offer unique and complete experiences. Instead of just a dinner, a round of karting or an hour of laser games, the guests are offered a complete experience where everything is taken care of. Working together, we will enable guests to experience an outing that ensures ultimate fun, that they'll remember forever and that was also easy to plan [book online]. That is exactly what businesses in the world of leisure want to offer their clients and that's what Briq makes possible.