Maybe you already use recycled equipment, eco-friendly toilet paper or local food… There are many easy ways to contribute to the environment. And did you know that it also saves you money?
With new escape rooms opening all the time, escape rooms trends are sure to follow. Playing an escape game is a fun experience, but running an escape room requires a lot of hard work.
Maybe you already use recycled equipment, eco-friendly toilet paper or local food… There are many easy ways to contribute to the environment. And did you know that it also saves you money?
There is a growing demand from customers for customization throughout various business industries. Each industry uses customization to improve their products, services or customer experience in their own (custom) way.
 1. Personalisatie en Ervaringsgerichte Belevingen
In 2024 zoeken klanten naar sterk gepersonaliseerde en ervaringsgerichte belevingen. De vraag naar unieke, memorabele ervaringen blijft groeien, waardoor de industrie haar grenzen verlegt. Dit...
De vrijetijdsactiviteiten blijven zich ontwikkelen, en Family Entertainment Centers (FEC's) kunnen van deze trends profiteren om hun winstgevendheid in 2024 te verhogen. Hier is een overzicht van de meest populaire en winstgevende...
We take you through the fifth and last phase of the customer journey: turn your guests into advocates. This phase consists of the evaluation and retention process.
We take you through phase 4 of the customer journey: the on-site experience. This includes everything from checking in on location to carrying out the activities and using the food and beverage facilities between or after the activities.Â
We take you through phase 3 of the customer journey: the upfront guest experience. This phase is about the period between booking and the actual on-site experience.
We take you through phase 2 of the customer journey: booking the experience. In this phase, the actual booking process begins. You’ve grabbed the attention of your visitors and they are interested in a purchase.
We take you through phase 1 of the customer journey: attracting new guests. In this phase, you want people to find your website and convince them to make a booking in your webshop.